Privacy Policy
Last updated: June 22, 2025
1. Data Controller
Yenolx- Zebra vistosa Lda
Address: Lisbon, Portugal
Email: info@yenolx.com
If you are in the EU, you may also contact our Data Protection Officer (DPO) at info@yenolx.com.
2. Personal Data We Collect
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- Direct inputs: Name, email, phone, company name—supplied via lead-gen forms or contact form.
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- Automatically collected: IP address, browser info, cookies, device data.
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- Third‑party sources: Information from publicly available social profiles or business directories.
3. Purposes & Legal Bases
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Lead generation & follow-up | Contact details | Consent (Art. 6(1)(a) GDPR) |
| Customer support | Contact content, email | Performance of contract (Art. 6(1)(b)) |
| Site analytics & improvements | IP, usage stats, cookies | Legitimate interests (Art. 6(1)(f)) |
4. Who We Share Data With
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- Service providers (hosting, CRM, email tools) under GDPR-compliant contracts.
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- Legal authorities, if required by law.
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- No data sharing for marketing without explicit consent.
5. International Transfers
Data may be stored in EU-based servers or third countries with adequate safeguards (e.g. Standard Contractual Clauses).
6. Data Retention
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- For lead/contact form data: retained for 5 years after last interaction, then securely deleted.
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- Analytics data: aggregated and anonymized after 24 months.
7. Your Rights Under GDPR
EU users have the right to:
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- Access your data
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- Correct inaccuracies
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- Erase your data (“right to be forgotten”)
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- Restrict processing
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- Data portability
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- Object to processing (e.g., for marketing or analytics)
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- Withdraw consent at any time
To exercise any right, email: info@yenolx.com. We’ll respond within 1 month.
If unsatisfied, you may lodge a complaint with your national supervisory authority.
8. Cookies & Tracking
Visit our Cookie Policy [link] for full information. You can adjust cookie preferences via our cookie consent tool at any time.
9. Security Measures
We deploy technical (SSL, encryption, firewalls) and organizational measures (access controls, staff training) to protect your data.
10. Changes to This Policy
We may update this policy from time to time. Date of latest version is shown at top. We’ll notify users of significant changes.
11. Contact Us
For questions or requests, email: info@yenolx.com or mail us at our Lisbon address.